indoslotPrivacy Policy

This page describes what we collect when you use indoslot and how we keep that data protected. We at indoslot take your privacy seriously. Our platform operates under jurisdiction-restricted access, meaning we serve users only in regions where our services comply with local law.

We collect personal information to verify your account, process deposits and withdrawals, and deliver our sportsbook, live-dealer, and slot services. Your data is encrypted in transit and stored on secure servers. We do not sell your information to third parties, and we limit access to staff who need it to support your account.

What we collect on indoslot

We collect your email address, phone number, and full name when you register. During account verification (KYC), we ask for a government-issued ID and proof of address. We also collect your payment method details — bank account numbers for BCA, e-wallet, mobile banking, and local payment transfers, or e-wallet identifiers for online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet transactions.

Our servers log your IP address, device type, and browser information each time you access indoslot. We track your login times, game activity, and betting history to detect fraud and comply with anti-money-laundering rules. We do not store your password in plain text; we hash it using industry-standard encryption.

How we use your data

We use your information to process your deposits and withdrawals, verify your identity, and prevent fraud. When you deposit via mobile banking, local payment, or online payment, we share your transaction details with our payment processor to complete the transfer. We retain withdrawal records for audit purposes and to comply with financial regulations in Jakarta, Surabaya, Bandung, Medan, Semarang, and Yogyakarta.

We may contact you by email or SMS to confirm account changes, notify you of suspicious activity, or remind you of pending verification steps. We do not send marketing emails unless you opt in. Our customer support team accesses your account history only to resolve disputes or answer your questions about indoslot services.

Third-party processors

Our payment partners (banks and e-wallet providers) receive your transaction data to process deposits and withdrawals. Our hosting provider stores our servers outside Indonesia; your data may be processed in multiple jurisdictions. We sign data-processing agreements with all third parties to ensure they meet our security standards.

We do not share your betting history, game preferences, or account balance with advertisers or analytics firms. Our live-dealer studios may record video feeds for quality assurance, but we do not publish or share those recordings.

Your rights and our commitments

You have the right to request a copy of your personal data held by indoslot, correct inaccurate information, or ask us to delete your account. We will respond to such requests within 30 days. If you close your account, we retain your transaction records for seven years to comply with financial regulations, but we delete your password and payment method details after 90 days.

We undertake to notify you within 48 hours if we discover a data breach affecting indoslot users. We maintain cyber-liability insurance and conduct annual security audits. Our staff sign confidentiality agreements and receive training on data protection.

Data retention

We keep account data for the duration of your membership plus seven years for regulatory compliance.

Two-factor authentication

We recommend enabling 2FA on your indoslot account to protect against unauthorized access.

Password reset

If you forget your password, we send a reset link to your registered email; the link expires after one hour.

Our services are available only where local law permits. We do not knowingly collect data from users under 18 years of age. If you believe we hold information about a minor, contact us immediately and we will delete it.

For questions about this policy or to exercise your data rights, email our support team. We operate across major Indonesian cities and respond to privacy inquiries within five business days.